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Our Process

Ever wonder what goes on behind the scenes at an auto body shop during the repair process?

Well, there's actually a lot more involved than you think! Below is an overview of the basic process:

body estimation process


The first step in a common repair process will happen at Toyota of Grand Rapids. Our body shop consultant will perform your estimation process, which may contain the following tasks:

● Perform a thorough damage assessment
● Examine the critical safety systems of your vehicle
● Explain/advise you on all repair details and answer any questions
● Gain your commitment for repair
● Guide you through your insurance company claims process (if applicable)

retail preparation

Repair Preparation

The shop will typically perform some of the following activities to get your vehicle ready for repair:

● Wash the repair area and surrounding area
● Complete any disassembly needed
● Remove emblems
● Clean the repair area

body work

Body Repair

Preparation for refinishing generally involves completing the following:

● Removing the original layers of paint
● Straightening the frame and welding the new panels in place
● Removing dents, sanding and filling with body-repair material
● Taking steps to protect against corrosion

paint process


Typical preparations for applying the color coat and clearcoat include:

● Vehicle is covered to protect from materials used on repair area
● A primer surfacer is applied to guarantee good adhesion of paint
● Once surfacer hardens, it is sanded and cleaned for a smooth finish
● Paint is mixed using digital or manual color tools to match the exact color of your vehicle
● Color coat is applied to your vehicle
● Finally, a clear coat is applied to help ensure that the gloss and texture of the repaired areas are identical to the original finish

car detailing


Your vehicle will be washed and fully detailed before being picked up and delivered back to Toyota of Grand Rapids.

Ready for Delivery

Your vehicle is ready for the road.

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